My name is Dhiraj Sharma. You may call me Dave. I like IT stuffs as they make our life easy. Talking about IT, below are my strengths:
- Database systems: MS Access, MySQL, MS SQL Server; strong command in SQL querying and reporting
- Experience with Windows Server 2008R2 and 2012R2; Active Directory, IIS, DNS, DHCP, Hyper-V, Print Management, Exchange, Group Policy and WSUS, powershell.
- Knowledge of ITIL principles and experience using ITIL complaint call logging tools
- An in-depth knowledge of desktop hardware, Windows operating systems - Windows 7 - Windows 10 and the Microsoft Office suite of applications
- Helpdesk / Service Desk support experience, problem troubleshooting/solving ability
- Excellent understanding of networking concepts and cisco routers and switches.
- Demonstrable command in Intranet site design and development
- Experience with cloud hosted systems like Office 365 and Mobile Device Management with Airwatch and knowledge of iOS and Android devices.
- Computer systems rollout in large corporate settings
Dhiraj (Dave) Sharma